Right of withdrawal for consumers
You have the right to withdraw from the present agreement within a period of fourteen days without stating reasons. The period of withdrawal will be fourteen days from the day on which the present agreement is concluded. To exercise your right of withdrawal, you have to inform us by providing us with an unequivocal statement (for ex. with a letter sent by mail, telefax or e-mail) on your decision to withdraw from the present agreement. To this end, you can use the enclosed model withdrawal form which, however, is not mandatory. The revocation period will be deemed to have been observed by timely sending the notice on your exercise of the right of withdrawal before the expiration of the period of withdrawal.
Consequences of withdrawal
If you withdraw from the present agreement, we will be obliged to pay back to you all payments that we have received from you, including delivery costs (with the exception of any additional costs resulting from the fact that you have opted for any way of delivery other than the most favourable standard way of delivery offered by us), without undue delay and within a period of fourteen days from the day on which the notice on your withdrawal from the present agreement has been received by us at the latest. To effect such repayment, we will use the same means of payment as the one you have been using within the framework of the initial transaction, unless anything to the contrary has explicitly been agreed upon with you; we will not charge you with any fees for such repayment in any case. If you have requested the provision of the services to be started during the period of withdrawal, you will be obliged to pay to us such reasonable amount of money that corresponds to the proportion of the services already rendered up to the point in time when you notify us of the exercise of the right of withdrawal with regard to the present agreement in relation to the total amount of the service provided for in the agreement.